We appreciate your order as far in advance as possible. We do our best to accommodate last-minute orders. Orders must be placed by 2:00 p.m. for the next business day.
Cancellation must be received by your account representative via e-mail or in written form no later than 24 hours prior to delivery. All orders cancelled within 48 hours will result in a complete charge to the client. Cancelled orders that are still chargeable under our policy will be delivered unless otherwise requested. This includes orders cancelled due to inclement weather, natural disasters or any unrelated issues that are not caused by Monumental Food. Please call your account representative. All inquiries will be responded to as soon as possible.
Please consult with your Account Executive for any special set-up assistance needs. For example: if you have ordered rentals for a buffet or require the set-up of a buffet, additional charges apply.
Monumental Food is committed to green initiatives that include specific programs which reduce waste, electricity, gas and water. Our commitment to local products has and will continue to assist in reducing our carbon footprint.
Monumental Food delivers throughout the greater Washington DC metro area including Maryland and Virginia. Delivery times are not guaranteed, they are delivered within a 30 minute window of scheduled delivery. All orders are subject to a delivery charge. All deliveries made on china/platters are scheduled to be picked up the following day. If you require same day pick-up, additional charges will apply.
We accept check, Visa, MasterCard and American Express. Corporate accounts are available upon completion of an account application and with Monumental Food management approval.
All events must be paid in full prior to delivery, unless you have established account terms. On orders that are more than $1000.00 a 25% deposit is required at time of booking. Payment in full is required prior to delivery.
Your corporate drop-off order will be presented on disposable serving platters. If specified, we can provide attractive ceramic platters at an additional charge of $50.00 per order. Monumental Food can also provide chafing dishes, linens, fine china, glasses, silverware, tables, and chairs as requested.
Our professional team, including event supervisors, chefs, waiters and bartenders, are available upon request. 72 hours or more notice required for any service personnel.